Using the Sendmail Reject List and Spam Filtering service

The control panel offers two options - the Sendmail Reject List and Spam Filtering service - that vary in their approach and flexibility in managing spam.

While the Sendmail Reject List enables effortless global control on spam, the Spam Filtering service allows for discretionary management of spam by the users themselves.

Sendmail Reject List

Email sources that you include in the Reject List are rejected by your mail server.

Advantages

Disadvantages

As the administrator of the control panel server, only you can exercise the right to control and manage spam using the Reject List. Users do not have the flexibility to access or review email messages that originate from a blacklisted source.

Spam Filtering service

While the Sendmail Reject List only allows rejection of spam email messages, the Spam Filtering service allows discretionary management of spam.

When you enable spam filtering, you delegate control and management of spam filtering to the User Administrator. The spam email is accepted by the mail server and relayed to the site. Depending on the spam management options set by the User Administrator, the spam may be deleted, delivered as an attachment, or quarantined in a spam folder.

Advantages

Disadvantages

Filtering at the user level introduces security risks posed by email viruses.

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