Backup and restore overview
The control panel performs a full backup of your data in compressed format. A compressed backup reduces the file size to approximately 30% of the original file size.
You can back up and restore your files and account configuration information.
Before you back up or restore data, review the preparatory information required and the tips recommended for successful backup and restore operations. Further, an informed backup plan helps you recover from operational adversities with minimal turn-around.
Optional: Before you begin, verify that you have the requisite information to backup and restore data.
At least one of the FTP servers recommended by Ensim
Your FTP login user name and password
The complete directory path on the FTP server
Maximum size of the file being backed up or restored
Note: Various file systems and FTP server utilities have limits on the file size they can handle. If the size of your backup file exceeds the file management capacity of the file system or the FTP server utility on your backup server, the file is split into multiple files before continuing with the backup.
Sufficient disk space to accommodate the data, otherwise the operation will fail.
Review the tips provided in this section to pre-empt certain backup and restore issues.
Schedule or perform backups during a period of low activity.
Backup and restore of files fail on certain FTP servers. If you choose to back up data using an FTP utility, use the FTP servers recommended by Ensim for successful backup and restore operations.
Files backed up on WEBppliance 3.0 or 3.1 are incompatible with later versions. Perform a FULL backup of these files on the latest version of the control panel after you upgrade from the older versions.
Backing up data using FTP does not change the permissions of uploaded backup archives. If you want these archives to be secure, you must modify the default FTP permissions as needed.