Logging onto the Reseller Administrator control panel
You can directly log on as the Reseller Administrator for a reseller by clicking on the reseller's name.
Note: This is especially useful if the Reseller Administrator has forgotten the login password, and requires you to access the Reseller Administrator control panel and reset the current password.
To log on as the Reseller Administrator from the Appliance Administrator control panel:
In the shortcuts section of the Home page, click List Resellers (Reseller section).
In the User Name column, click the name of any reseller.
A dialog box opens and confirms that you want to log on at the Reseller Administrator level.
Click OK.
The Reseller Administrator shortcuts page opens and displays the shortcuts page, which lists the tasks you can perform as the Reseller Administrator. You can change or reset the Reseller Administrator password and also create user accounts on the site.
Note: To return to Appliance Administrator control panel, you must log out of the Reseller Administrator level and log on again as the Appliance Administrator. You cannot use the Back button of your browser to return back to the Appliance Administrator control panel.