Problem |
Solution |
Restoring Web sites that contain hard-coded Site IDs onto a different
server renders the site inaccessible. |
Use environment variables
provided by the control panel in Web site content.
|
The restore operation fails if an IP-based site is restored on a server
hosted on a network that shares the IP address of the backed up site. |
Please contact your service provider to resolve the issue. |
Backup and restore of files fail on certain FTP servers. |
Ensim recommends the use of select FTP
servers for successful backup and restore operations. |
Files backed up on WEBppliance 3.0 or 3.1 are incompatible with later
versions. |
Perform a FULL backup of these files on the latest version of the control
panel after you upgrade from the older versions. |