Backup and restore overview

The control panel performs a full backup of your data in compressed format. A compressed backup reduces the file size to approximately 30% of the original file size.

You can back up and restore your files and account configuration information.

Before you back up or restore data, review the preparatory information required and the tips recommended for successful backup and restore operations. Further, an informed backup plan helps you recover from operational adversities with minimal turn-around.

Before you begin

Optional: Before you begin, verify that you have the requisite information to backup and restore data.

Tips for successful backup and restore

Review the tips provided in this section to pre-empt certain backup and restore issues.   

  1. Schedule or perform backups during a period of low activity.

  2. Backup and restore of files fail on certain FTP servers. If you choose to back up data using an FTP utility, use the FTP servers recommended by Ensim for successful backup and restore operations.

  3. Files backed up on WEBppliance 3.0 or 3.1 are incompatible with later versions. Perform a FULL backup of these files on the latest version of the control panel after you upgrade from the older versions.

  4. Backing up data using FTP does not change the permissions of uploaded backup archives. If you want these archives to be secure, you must modify the default FTP permissions as needed.

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