Adding a Mail Exchanger (MX) record

A Mail Exchanger (MX) record specifies a mail server for the domain other than the mail server provided by your service provider. You can designate more than one external mail server for the domain.

You can add the record only if your service provider has enabled the capability in the DNS policy file. If not enabled, the control panel displays a message stating that the policy settings do not allow you to add the zone record. Contact your service provider if you want the settings changed.

• Note: Add a Host (A) record for the host running your mail server before you create the MX record pointing to it.

To add an MX record:

1. In the shortcuts section of the Home page, click Zones (DNS section).

2. In the Zone List form, locate the zone you want to add a record to, and in the Actions column, click . The Record List form opens. It displays all existing records for the zone.

3. Click Add MX Record. The Update Mail Exchanger (MX) Record form opens.

4. Optional: In the Mail Domain field, enter the name of the subdomain this mail server will serve; for example, Mall.acme.east.com.

5. In the Mail Server field, enter the name of the mail server that will serve your domain.

6. Optional: If you are designating more than one external mail server for the domain, use the Precedence field to set the delivery priority among the mail servers.

7. Note: The lower the number in this field, the higher the priority. For example, if you have two mail servers, you could assign a delivery priority of 3 to one server and 4 to the other. Mail would be delivered to the precedent 3 mail server first. If delivery fails there, it would be delivered to the precedent 4 mail server.

7. Click Add.